摘要
醫療科技的日新月異、民眾知識的高漲及對服務品質的要求提升，再加上醫療本身是一門專業性的工作，醫院員工面對外在要求及內在的自我期許下，比起其他職業者，所需面對的是較高的工作壓力及挑戰。本研究想探討醫療機構員工所擁有的反彈復甦力、工作適應及心理福樂安適之現況及其相關性。以南部某醫學中心的正式員工為研究對象，採分層比例便利抽樣法施行問卷調查，有效樣本數共計481份，實證數據採用結構方程模式檢測。研究結果發現：大約有百分之八十五以上的人自覺其反彈復甦力、工作角色扮演、工作表現、個人成長及社會融合皆不錯；但是也大約有百分之六十的人感覺高度工作壓力，以及百分之七十的人尚未設定人生目標；反彈復甦力與工作適應具顯著正向線性相關，反彈復甦力與心理福樂安適具顯著正向線性相關，同時工作適應在反彈復甦力與心理福樂安適之間扮演中介角色。由多變量變異數分析得知，性別、職別、職位、年資、年齡在反彈復甦力、工作適應及心理福樂安適三個變數整體上具有顯著差異。
關鍵詞：反彈復甦力、工作適應、心理福樂安適
Abstract
Hospital staffs require higher working stress and challenge because they are in face of the upsurge of public knowledge, which in turn demands more in service quality. The main purpose of this study was to investigate current status and the relationship among resilience, work adjustment and psychological well-being. Taking the employees of a medical center in southern Taiwan as test objects with the stratified convenience proportional sampling method, we adopted a structural equation model to validate the empirical data with a total of 481 valid respondents. The results showed that: above 85% of the respondents are comfortable about their resilience, work role, work performance, personal growth and social consolidation, but about 60% feel high work pressure and 70% haven’t set up their life goals. Resilience and work adjustment have a significant positive correlation, resilience and psychological well-being have a significant positive correlation, and work adjustment plays as a mediator between resilience and psychological well-being. According to multivariate analysis of variance, gender, position, administrator-ship, experience and age have a significant overall effect on resilience, work adjustment and psychological well-being.
Keywords: Resilience, Work-adjustment, Psychological Well-being